Centre Info and Services

Address: 2 Sentry Drive, Stanhope Gardens NSW 2768
Phone: 02 8814 4100
Monday to Wednesday - 8am to 6pm 
Thursday - 8am to 9pm
Friday - 8am to 6pm
Saturday - 9am to 5pm
Sunday - 10am to 5pm
Email: info@stanhopevillage.com.au

Customer Service Information

Centre Management / Customer Service

The Centre Management office is accessed via the car park, to the rear of 18 Grams. Our office is open from 9am - 5pm weekdays, and we can be contacted on 02 8814 4100.

Justice of the Peace Service

A free Justice of the Peace service is available each week at Stanhope Village. No booking required. The JP Service is situated just outside of Coles, behind Gloria Jeans Coffees, and operates Wednesday afternoons from 3pm - 6pm and Saturday mornings 9am - 12noon.

Play Areas - Please be advised that the the Play Areas are currently closed until further notice.

We have two fun and safe play areas for kids to enjoy! Our indoor play area is located directly opposite Family Pets and Aquariums and is a fun and interactive experience for younger kids. The outdoor play area is located outside of Michel's Patisserie and a great space for kids to enjoy.

Mobility Services

Stanhope Village is conveniently all on one level, and offers disabled parking close to our centre entries. We also have disabled facilities available at all three of our amenities locations, as well as wheelchairs available for use whilst visiting the centre. Wheelchairs can be collected during business hours Monday - Friday, outside of these hours including weekends and public holidays please contact security on 0411 284 245.

Community Mall Sites

Stanhope Village enjoys giving something back to the community. If you are part of a sporting team or community group and would like an opportunity such as registration days, group demonstrations or awareness raising, Stanhope Village offers you FREE Community Mall Sites throughout the centre. Call 02 8814 4100 for further information.

Security

For all security concerns, please contact 0411 284 245.

Leasing & Pop Up

Please contact us if you are interested in leasing a space or have an inquiry.

Pop Up: Carolina Klaslo  -  carolina.klaslo@mirvac.com     - 0466 645 825

Leasing: Luke Taplin  -  luke.taplin@mirvac.com   -    0435 581 851

For more information click here.

Enquiry and Feedback

Getting Here

Busways & Hills Bus buses stop directly in front of Stanhope Village at two bus stops, one located opposite Blacktown Leisure Centre on Sentry Drive, and the other on Stanhope Parkway. Stanhope Village is also linked to the North-West Sydney T-Way, connecting Stanhope Village to Blacktown, Rouse Hill and Parramatta. For more information on timetables, please visit Transport NSW on www.transport.nsw.gov.au.

Toilets and Parents Room

Parents Room

Our Parents Room is located opposite the Food Court, just near Terry White Chemmart. There are parent and child bathrooms, changing areas, breastfeeding cubicles and a large area for kids to play and enjoy.

Disabled Facilities

We have disabled restroom which you can find in the following convenient locations; the Coles Mall opposite Stanhope Seafoods, opposite the Food Court near Terry White Chemist and located in the corridor near Fresh Nails.

Amenities

Male and Female amenities can be located in the following convenient locations; the Coles Mall opposite Stanhope Seafoods, opposite the Food Court near Terry White Chemist and located in the corridor near Fresh Nails.

Wifi

Access free WiFi at Stanhope Village for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

1. Ensure your wireless enabled device is turned on and has its wireless signal activated
2. Go to the Activate Wireless Network Connection List
3. Select “StanhopeVillageFreeWiFi” from the list. Note: you may need to select “Connect”
4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

*Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here:

- WiFi Terms and Conditions
- Mirvac Privacy Policy

Parking Information

Stanhope Village Car Park is open and parking for all visitors is currently complimentary. No parking charges will apply until further notice. Please drive straight out of the exit when you have completed your essential shopping. 

Stanhope Village offers semi-covered parking, all on the one level, with designated parking spaces for disabled parking, emergency vehicles and parents with prams. 

Entry to the Car Park is located off Sentry Drive and Stanhope Parkway.

Electric Vehicle Charging Stations

Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions. 

Frequently Asked Questions 

Where are the electric vehicle charging stations located?
The charging stations are located in the car park on closest to the Kmart Entrance.

How much does it cost to charge your vehicle?
Nothing. Our electric vehicle charging stations are complimentary for customers.

How long can I charge my vehicle?
Customers are welcome to use the charging stations for as long as they wish. Please note that standard car parking rates apply.

What hours are the charging stations available?
The charging stations will be available to customers during the car park opening times.

How many of charging station do you have?
Stanhope Village houses 4 Charging station.

The charging station won’t work for me, who can help? 
The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text 0451 562 100. 

What types of vehicles can use the charging stations?
We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

Do I need to provide our own adapters?
No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

Do I need to register my details anywhere?
No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.