Centre Info and Services

Address: 2 Sentry Drive, Stanhope Gardens NSW 2768
Phone: 02 8814 4100
Email: info@stanhopevillage.com.au

Customer Service Information

Centre Management / Customer Service

The Centre Management office is accessed via the car park, to the rear of Caffe Cherry Beans. Our office is open from 9am - 5pm weekdays, and we can be contacted on 02 8814 4100.

Justice of the Peace Service

Members from the NSW Justice of the Peace Association are volunteering their time to Stanhope Village for Justice of the Peace services. The lovely volunteers are available from 3:00PM to 6:00PM each Wednesday and from 9:00AM to 12:00PM each Saturday.

Play Areas

We have two fun and safe play areas for kids to enjoy! Our indoor play area is located directly opposite Family Pets and Aquariums and is a fun and interactive experience for younger kids. The outdoor play area is located outside of Michel's Patisserie and a great space for kids to enjoy.

Mobility Services

Stanhope Village is conveniently all on one level, and offers disabled parking close to our centre entries. We also have disabled facilities available at all three of our amenities locations, as well as wheelchairs available for use whilst visiting the centre. Wheelchairs can be collected during business hours Monday - Friday, outside of these hours including weekends and public holidays please contact security on 0411 284 245.

Community Mall Sites

Stanhope Village enjoys giving something back to the community. If you are part of a sporting team or community group and would like an opportunity such as registration days, group demonstrations or awareness raising, Stanhope Village offers you FREE Community Mall Sites throughout the centre. Call 02 8814 4100 for further information.

Security

For all security concerns, please contact 0411 284 245.

Leasing & Pop Up

Please contact us if you are interested in leasing a space or have an inquiry.

Pop Up: Jane Hilton     -  jane.hilton@mirvac.com     -  0435 656 937

Leasing: Luke Taplin  -  luke.taplin@mirvac.com   -    0435 581 851

Enquiry and Feedback

Getting Here

Busways & Hills Bus buses stop directly in front of Stanhope Village at two bus stops, one located opposite Blacktown Leisure Centre on Sentry Drive, and the other on Stanhope Parkway. Stanhope Village is also linked to the North-West Sydney T-Way, connecting Stanhope Village to Blacktown, Rouse Hill and Parramatta. For more information on timetables, please visit Transport NSW on www.transport.nsw.gov.au.

Toilets and Parents Room

Parents Room

Our Parents Room is located opposite the Food Court, just near Terry White Chemmart. There are parent and child bathrooms, changing areas, breastfeeding cubicles and a large area for kids to play and enjoy.

Disabled Facilities

We have disabled restroom which you can find in the following convenient locations; the Coles Mall opposite Stanhope Seafoods, opposite the Food Court near Terry White Chemist and located in the corridor near Fresh Nails.

Amenities

Male and Female amenities can be located in the following convenient locations; the Coles Mall opposite Stanhope Seafoods, opposite the Food Court near Terry White Chemist and located in the corridor near Fresh Nails.

Wifi

Access free WiFi at Stanhope Village for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

1. Ensure your wireless enabled device is turned on and has its wireless signal activated
2. Go to the Activate Wireless Network Connection List
3. Select “StanhopeVillageFreeWiFi” from the list. Note: you may need to select “Connect”
4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

*Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here:

- WiFi Terms and Conditions
- Mirvac Privacy Policy

Parking

Stanhope Village offers you three hours of FREE semi-covered parking, all on the one level. Available in the Stanhope Village Car Park are disabled, emergency vehicle and parents with prams designated spaces. Car Park entrances are located off Sentry Drive and Stanhope Parkway. Free parking is available from 6pm to 6am.

Car Park Rates:

Up to 3 hours FREE
3 hours to 3.5 hours $3
3.5 hours to 4 hours $5
4 hours to 4.5 hours $8
4.5 hours to 5 hours $10
5.5 hours to 6 hours $20
6 hours to 6.5 hours $25
6.5 hours to 7 hours $30
7  hours to 7.5 hours $35
7.5 hours to 8 hours $40
8 hours + $50

Lost Ticket Charge $50

FREE PARKING FROM 6PM to 6AM

Rates are charged per entry per day and are inclusive of GST.

3 hours free parking once per vehicle per day only. 2% surcharge applies for payments by credit card.

Entry subject to terms and conditions located at the car park entry.

Electric Vehicle Charging Stations

Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions. 

Frequently Asked Questions 

Where are the electric vehicle charging stations located?
The charging stations are located in the car park on closest to the Kmart Entrance.

How much does it cost to charge your vehicle?
Nothing. Our electric vehicle charging stations are complimentary for customers.

How long can I charge my vehicle?
Customers are welcome to use the charging stations for as long as they wish. Please note that standard car parking rates apply.

What hours are the charging stations available?
The charging stations will be available to customers during the car park opening times.

How many of charging station do you have?
Stanhope Village houses 4 Charging station.

The charging station won’t work for me, who can help? 
The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text 0451 562 100. 

What types of vehicles can use the charging stations?
We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

Do I need to provide our own adapters?
No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

Do I need to register my details anywhere?
No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

Justice of the Peace

Available each week at Stanhope Village

A free Justice of the Peace service is available each week at Stanhope Village. No booking required.

Located outside of Coles Wednesday and Saturday 

Wednesday 3.00 pm to 6.00pm

Saturday 9.00am to 12.00 pm 

Alternatively, the Riverstone Electorate Office on Sentry Drive (near Stanhope Medical Centre) offer JP services from Monday to Friday, 9am to 12pm.